ORDERS
How do I place an order?
Orders can be placed and payed for securely through our website. Just add the wanted item(s) to your cart, and follow the guided steps through secure checkout.
Do you offer discounts?
We typically do not offer discounts. Our policy is to always have the lowest prices year round.
How quickly are orders fulfilled?
Most orders are fulfilled the same day. Occasionally it may take 24-48 hours to fulfill an order. If you are in a rush to receive your order, please contact us first and we will ensure a speedy fulfillment.
Do you price match?
We will price match other retailers located in the USA pricing their products in USD. To receive a price match, the competing retailer must have the same item(s) in stock in the same size and same year/make/model. To initiate a price match request, click here.
SHIPPING
Do you offer expedited shipping?
We offer 3 speed options for shipping to most locations in the continental US. These options are defined and can be selected during checkout. Please note that shipping times are ESTIMATES and not guaranteed to arrive in time. Once UPS or USPS has your order, delivery speed is at their mercy.
I think my order got lost in transit can you help?
Absolutely! Just contact us and we will help find it and sort everything out. We will always make sure you receive your order!
Do you ship internationally?
We currently ship to the USA and Canada by default. We will ship to other countries on a case by case basis. Please email us and we can offer a shipping quote and timeline for your international order.
RETURNS/EXCHANGES
Do you accept returns?
In order to keep prices low and waste to a minimum, we do not accept returns. All sales are final. You can read more about our return/exchange policy here.
I ordered the wrong size. Can I exchange it?
Exchanges are accepted on a case by case basis if we are notified within 24 hours of receiving the item(s). All shipping costs related to an exchange for size issues are the responsibility of the purchaser this includes shipping back to use and re-shipping of the correct size.
I received the wrong item(s) that I didn't order. Now what?
Once in a while we will make a mistake during fulfillment and accidentally ship the wrong size or item for your order. We pledge to always make this right! If you receive the wrong size or the wrong item that you did not order, contact us and we will take care of everything.